You cannot miss this free event!
The biggest challenge every CX leader faces is how to engage customers, expand share of wallet, and create enduring customer relationships.
That’s why we’ve invited special guest, Ian Jacobs, Forrester’s Principal Analyst on customer service and delivery, to outline the quickly scalable, long-term strategies needed to succeed in Q4 and beyond.
Ian will be joined by Keir Greenwood, Arise’s SVP of Delivery, who will share the tactical approach that Arise uses to deliver great results for world-class brands.
In this session you will learn how:
- The increase in AI and automation is changing the nature of work for contact center agents
- Technology is enabling the gig-economy workforce to help brands improve service levels
- Innovations in remote workforce engagement and virtual learning are delivering exceptional quality
- Brands can leverage decentralized care models to improve security and cost containment
Arise Virtual Solutions connects your brand with the largest network of gig-economy Service Partners in the BPO industry. Innovations in dynamic scheduling can deliver up to 600% intraday flex so you can be there for your customers. Highly innovative virtual learning programs keep you aware of customer needs so you can increase share of wallet and revenue. Service Partners select companies they have a passion for and deliver personal care that creates enduring relationships, keeping your brand essential and growing.
Email: email@example.com | Phone: 1.855.274.7301 | Web: arise.com
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